Best Auto Repair, Santa Fe

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505-473-4508 | 1314 Rufina Cir Suite 8 Santa Fe, NM 87507

Ask Six Simple Questions to Select the Right Auto Repair Shop

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

Bob's Imported Auto Repair Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
Car Care Aware

TESTIMONIALS

Friendly, highly skilled, professional, owner-operated, honest; everything you want in a business.
Kurt is a wonderful person & mechanic! He has very fair prices, does a great job, and is great at communicating. I will always bring my volvo there.
Kurt is a gem. Truly one of those people who is a benefit to the local community. If you own a Volvo, especially an older model, Kurt is your guy. He is invaluable in his knowledge, commitment to quality, and competence with any work your car may require. I took my classic Volvo to him on two occasions, and he went beyond the boundaries of what was originally specified for the work needed. He was able to identify key items that needed attention (not trolling for dollars - real things) and took care of them at the highest level of quality. Because of Kurt's attention to detail and diligence, my classic Volvo operates as new. HIGHLY RECOMMENDED
One of the most straight forward and clear communicating mechanics I have had the pleasure of working with.
Clean and very helpful, specializes in Volvo repairs. Great communication and gets your car back on the road safely.
Wonderful place! Kurt, the new owner, is very knowledgeable and will tell you exactly what your vehicle needs. Highly recommended.
, 06/15/2021